mình gửi 2 mail từ thứ 6 zới thứ 7 rồi, mà chỉ nhận dc như zậy thôi Dear Chí Hùng Giang,
Thank you for taking the time to e-mail AT&T regarding the unlocking of your iPhone device. My name is Chantrice Tucker, and I am happy to help you with your inquiry.
Chí Hùng Giang, after reviewing your email, I have verified that you may qualify to have your iPhone unlocked.
I understand that you purchased an iPhone from your friend; we ask that you please provide us with proof of purchase.
Valid proof of purchase includes:
·Receipt from AT&T or an AT&T authorized indirect dealer/agent showing price and device information. ·Transfer of ownership letter (usually provided for prize winners or sales awards) from manufacturer showing specific device information.
vPlease fax proof of purchase to: 1-800-328-1677.
Your case number is: CM20120416_39441682.
Please have the information faxed in as soon as possible. Requests may take up to 8-10 business days for processing and for approval.
Chí Hùng Giang, we thank you for allowing us the opportunity to assist you with your account.
Should you have additional concerns or questions about this issue please Contact Customer service directly.
Please contact our Customer Service at 1-800-331-0500. Customer Service hours by phone are Monday-Friday: 7:00 a.m. - 10:00 p.m. and Saturday-Sunday: 9:00 a.m. - 7:00 p.m., your local time.
You may contact International Care at 800-335-4685. Our International Care department is open 24 hours a day, seven days a week. Again, my name is Chantrice Tucker and if you need to contact us again regarding a new issue please sends us a new email via the contact link through your online account. As always, thank you for choosing AT&T!
Sincerely,
Chantrice Tucker
AT&T
Online Customer Care Professional
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